This summer I've been working for a foreign currency exchange company in their call centre for North America, so I deal mostly with Canadian (including French Canadian) and American customers, but also the odd person from France. I worked there last summer but before I was only doing FX calls (currency exchange calls) for banks and consumers, but this year I've been trained up to do Account Services (cancelling/modifying orders, dealing with problems etc.) and I also help to manage the French inbox which is a lot of work but so worth it! Although there isn't really any chance of "career development" being a Customer Service Representative (CSR) I really do enjoy the work and could see myself working there in the future. I enjoy talking to people (weird to think I hated talking on the phone a few years ago!) and helping to resolve their problems and occasionally getting good feedback from customers that really brightens your day! I've also made some good friends there again this year and hope some of them stick around if I get offered a job again next summer.
I also had my 21st birthday at the end of June, which was lovely but wasn't the big wild night out most people seem to have for their 21st. My dad bought me a car as a birthday present, and I've knicknamed her "fabulous", bit of a silly play on words with my name and the car being awesome. It's a Citroen C4 2.0 TDi and she goes like a beauty, just a pity diesel is so expensive.
I've also tried to spend as much time as possible with my boyfriend before I set off for France because once I head off in September I won't see him again until December.
I'm now doing a lot of organisation to get myself ready for setting off to France. My official leaving date is September 23rd, but I won't actually arrive in Annecy until September 24th because I'll be stopping the night in Reims to give myself a little rest. I'll do a check-list sort of post during the first week or two of September because there's so much to remember that I didn't even realise I needed to do!
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